Staff Training

2005 Past Paper Question and Solution

Discuss the costs and benefits of training staff.

Costs
Financial costs of courses
Working time is lost
Quality of work may be slower/poorer quality when staff are training
Resistance to the benefits of training


Benefits
Increased competence
Improves flexibility of staff
Increased motivation of staff
Increased production levels
Easier to introduce change
Image of organisation improves

Online Notes

I have uploaded our booklets to a new document host and it is quite good. You will see it embedded onto the blog. All you do is click on it and scroll up and down. You can also make it full screen.

It should help if you are online and don't have your notes handy.

Pupil Solutions to questions

HRM – Recruitment & Selection, Training

Please research and complete these questions in a different font and then print off your completed answers.

RECRUITMENT

Define the following terms:

Job Analysis
A job analysis is when they investigate what the job entails and all its duties.

Job Description
A job description is a document which outlines the roles and duties of the job, the title of the job, line managers and salary for possible interviewees to look at.

Person Specification
A person specification is a document which outlines the essential and desirable qualities that the candidate must possess to apply for the job. This includes skills and personality traits.


Explain the advantages and disadvantages of internal and external recruitment

Advantages Disadvantages
Internal o Cheaper;
o The candidate is already known to the organisation;
o Less time consuming;
o No new training needed. o No new ideas/skills are coming into the organisation;
o The candidate may not be capable of carrying out this role.
External o New person will be brought into the organisation that possesses new skills and ideas;
o There is a wider selection of candidates. o Very expensive;
o Time consuming.
o May not fit into the organisation;
o Will have to train new employee.



SELECTION

Discuss the various selection methods that can be used by an organisation.

o application forms, including letters of application and telephone applications;
o interviews;
o psychological tests;
o Aptitude tests.


Explain the importance of selection to an organisation.

Selection is important because there could be many candidates for the job, with very similar qualifications so an organisation must be able to choose one person who suits the position the best.

TRAINING

Describe the different methods of training available to organisations
Induction Training - designed for new employees to introduce them to company policies.
On-the-job Training - takes place while doing the work with someone watching and assisting you.
Off-the-Job Training - takes place away from the work place such as college courses or an ‘in-house’ training programme.


Discuss the advantages and disadvantages of developing and training your staff

Advantages Disadvantages
o They learn how to do their job to their optimum;
o Boost moral;
o Increases productivity. o Expensive;
o Time consuming;
o May be irrelevant and make no difference.



Explain what is meant by Staff Appraisal

A staff appraisal is a report on how well an employee is working and progressing. Usually carried out by line manager where they meet the employee for a regular meeting discussing how well the employee is progressing.

by Melanie

Revision Plan

I think the Friday revision plan is a great idea. In line with last year I will assign you exam questions which you will have to answer (with a partner) in the form of a presentation. This will be done outwith of classtime and preparing you for college/univeristy life.

Parents' Night was very useful. It is always nice to meet the people behind you, so to speak, as they really want you to do well. That means that if we work as a team (Pupils, Teachers and Parents) then we can improve the odds of success.

I told you guys (and gals) the target for this year is the 32 UCAS points achieved by Class 2007-08. We have a smaller number, but that means more of you will have to get Bs or As. Can it be done? Of course it can.

Another important item brought up and discussed with you and again at Parents' Night was Study Skills. I will try to show you the best I can how to answer questions (I am not an English teacher sadly) and also how to take notes. Summarising information is a vital skill for academic life. And you have to CONVERT your notes or your reading. It could be turning them into mind maps, using coloured pens to highlight key points, or using graphic organisers... there are a myriad of different forms.

So remember that on Fridays, bring in your coloured pens and pencils, your highlighters... and I'll provide the scissors and glue. BUT please remember to bring in newspapers, especially the Business or Finance sections. You can bring them in during the week and on Friday we can review them.

And just to recap:

MON - Theory, with Q&A and Class Discussion
TUE #1 - ICT Research Tasks/Investigations
TUE #2 - Groupwork, Case Study or Homework Feedback
WED - Theory, with Q&A and Class Discussion
THU - ICT Individual Outcome Presentation
FRI - Revision, Paper Review, Study Skills

Also now that there is a bit more meat on the bones of the course we can do more quizzes. If the projector was easier to get started I'd do it on the PC, but to save time I will probably print it out.

Also keep your Glossaries with you for in class and then at home for revision and homework.

The Finance and HRM booklets have been copied, and I will issue them early, because you can study over Xmas.

Also, we will have to update your target setting booklet to include the start of Operations. I hope you have kept them all in class!

Finally, I will get the past papers from 2006,2007 & 2008 turned into an A5 booklet for you, WITH the marking scheme. Remember the bullet points are only there to help you find the key points. It has to be in context and be appropriate to the command word.

So the last 2 weeks have been productive, and the questionnaire was a good motivational tool. If we aim high and act like A Candidates there is more likelihood of success.

As the Sgt Apone says: "Let's move like we've got a purpose, people!"